YWITS

Network Management

Without your network where would your company be? At Your Way IT Solutions, LLC we provide a variety of network services designed to minimize down time and ensure smooth IT infrastructure operation. Services include:

Network installation, configuration, and maintenance
Network monitoring and alerts
Wired and wireless networking
Networking peripherals (printers, scanners, copiers, etc)

Remote Help Desk Services

Easier to show us then to tell us? With our remote help desk services, staff can connect to one of our help desk specialist and share their screen. This allows us to see your screen while you explain the issue. Many issues can be resolved remotely which not only allows us to provide faster service but also work toward green IT by minimizing travel. Best of all we are doing our part to assist in the economic recovery by keeping IT jobs local. All of our help desk specialists are stationed in the United States.

Your Remote Specialist can:

Troubleshoot and solve staff IT issues
Schedule on-site visits
Price out and quote purchases
And more!

On-site Technical Support

Sometimes remote support just isn't enough! Your dedicated support specialist can be stationed at your company according to your requested work schedule. Some companies prefer to have someone on-site throughout the week instead of on-call and we are at your service.

Some of the services your dedicated specialist can provide are:

Help Desk Ticketing System Implementation
IT Documentation
Help Desk support for staff
Hardware and Software installation, configuration, and repair
New user setup
Desktop and Laptop rollouts
Provide recommendations for improving and securing your current IT infrastructure
Assist with IT projects
Staff training
Monitor Backups
Price out and quote purchases
Assist with IT budget

Technical Consulting

A second set of eyes are always best! Customers should never be ashamed to ask for help, especially when they have expert IT consultants at their service. Your consultant is on your side there to assist with a variety of projects.

Your dedicated consultant can assist with:

Infrastructure improvement reommendations and estimates
Technical Products buying advice and quotes
Price Comparisions
Business process consulting
Backup and Disaster Recovery Plans
Operations Manuals

Staff Training

New IT hardware and software, but does your staff know how to use it?

Purchasing new hardware and software is both a blessing and a curse, everyone wants it but no one knows how to use it. Don't have staff spend time trying to figure it out when they can be trained by one of our specialist.

Some of our training courses include:

Computer Skills for the Office
Microsoft Office Application Training
Customized training courses

Reserve a dedicated technician for your company!

With a diverse set of service plans, your company may reserve IT Technician Support on a monthly, quarterly or yearly basis. Take advantage of any of our services we offer for a fixed cost that works with your budget. Plans can be upgraded or downgraded at any time to fit your company's IT needs. Request a quote today!